Moi Casino

Being a new casino, it is challenging to ascertain the level of legitimacy and trust worthiness of Moi Casino. We have verified their license using the Curacao license validator portal and it checked out. We also did some research on DMG Solutions B.V. and their other casino brands and found them to be reputable and safe.

Our team of online casino experts have put Moi casino through its paces in the form of rigorous testing. We have tested the games, live dealer games, bonuses, registration, cyber security, payment options, customer support and several other aspects of this casino first hand and we are happy to report that it met our expectations and standards each time. This is why we have given Moi Casino a high reputation rating.

In this review, we spill the beans on this casino and everything it has to offer from the perspective of a South African online casino player.

Moi Casino Bonuses

First Deposit Bonus

New patrons who have just signed up for a Moi Casino account have a fantastic first deposit bonus to look forward to. This is a 200% match deposit bonus up to a maximum of R3000.

If you wish to use this bonus to its full potential and get R3000 bonus money, you need to make a deposit of R1500. In order to claim the bonus – sign up with Moi casino and make your first deposit, the 200% bonus is activated and the reward tracker is now visible in the sidebar menu whenever you are logged in.

Once you satisfy the wagering requirements of 30x, the bonus amount is released. The bonus tracker is a semi-circular dial which displays progress from left to right as you play games and inch closer to finishing the 30x wagering requirement.

Here is an example of how the first deposit bonus works at Moi casino – let’s assume you signed up for an account and made a deposit of R500. A bonus of R1000 is activated and the bonus tracker is added to your side menu. Once you wager and playthrough R15,000 (R500 x 30), your bonus will be released.

Some important terms and conditions to keep in mind for the first deposit bonus are:

• The minimum deposit required to qualify for the bonus is €20 (R340) or currency equivalent.
• Deposits made using Neteller, Skrill and Paysafecard are not eligible for the bonus.
• The wagering requirements is 30x and all wagers are contributed 100% towards completion (expect for wagers made on live casino games and table games).
• The wagering requirement must be completed within 3 days of the bonus being activated.

10% Cashback Every Day

At some casinos, cashbacks are reserved for the high rollers and players with VIP status. At Moi Casino, however, everyone is considered a VIP and treated with a daily 10% cashback. Yes! The cashback is awarded every day for deposits made the previous day.

Your 10% cashback is credited automatically to your Moi casino account every morning. The 10% cashback is calculated as follows: deposits minus withdrawals minus bonus received minus balance from the day prior. The best part of this bonus offer is the cashback is added to your real money balance and not bonus balance.

This means that you can withdraw the cashback without having to first satisfy wagering requirements. Basically, the cashback amounts are free of any wagering requirements whatsoever.

Some important terms and conditions to remember regarding this cashback bonus are – the cashback amount is calculated on all deposits that occurred between 06:00 and 05:59 CET. The cashback is credited automatically to qualifying players by 12:00 CET the next day. Once issued, the cashback amount must be used up for game play or withdrawn within 7 days.

The cashback is for slot games only and bets on games such as table games, video poker games and live casino games will not qualify for cashback.

Grand Holidays Tournaments

The Grand Holidays Tournament is a currently on-going tournament at Moi Casino and it is specific to games from the vendor Spinomenal.

There is a massive €300,000 (approx. R5,050,568) prize pool and there 7 different rounds for you to win a share of this massive pooled jackpot. If you wish to participate in the tournament, you need to play one of the qualifying games in each round, these are all Spinomenal games.

Play any of the qualifying games for that particular round and you will get 1 point for every 10 spins made on any of these games. There is leaderboard which displays how many points you have and compares it with other players.

At the end of the round, players who have secured the top 100 places will share a prize of €25,000 (R420,800) in each of the 7 rounds. The player who ranked first will receive €2700 (R45,450) and players ranking from 51-100 will receive €130 (R2,200) each.

Moi Casino VIP Program

The Moi Casino website does not define a VIP program. We looked through all the menus and footer links and we could not find any details of the VIP program or how it works. We believe that there is no VIP program at present.

However, it may be only a matter of time before the VIP program is launched since we found a reference to the VIP program in the terms and conditions page where it says VIP players are entitled to higher withdrawal limits.

Moi Casino Customer Support

Currently, there are only two options for players to get through to customer support and these are email or filling up a contact form. Players can shoot an email to [email protected] or they can click on the speech bubble icon at the bottom right of their screens and fill out a contact form and hit send (this basically does the same thing as you sending an email manually).

Customer support is not available 24 hours and this is not ideal for an international online casino in our opinion. Representatives are available only from Monday to Friday between the hours of 9:00 – 17:00 CEST.

Furthermore, the website does not offer a FAQ section which addresses some of the common questions and concerns players may have.

Moi Casino is a new brand and we do think the operator will soon introduce a more robust ticketing system and additional customer support channels that are operational 24/7, but for now, players will have to settle for the limited service.

Moi Casino Terms & Conditions

Moi Casino has a ‘Terms and Conditions’ footer link on their website which is well indexed, detailed and covers all aspects across topics such as general, account, verification, deposits, withdrawals, restricted player groups, anti-money laundering measures, refund policy, responsible gambling, data protection, complaints, game provider country restrictions, breach of terms, email communications, limitations of liability, IT failure, errors or omissions and governing law.

We recommend that players take the time to read the terms and conditions in full so they have a complete picture of the dos and don’ts at this casino. However, we have picked some of the significant terms and conditions for South African players and listed them below for your quick reference.

• Players from South Africa cannot play games from the following providers for real money – Amatic, Habanero, Kiron, Microgaming, 2 by 2, Foxium, Rabcat, JFTV, Big Time Gaming, Pragmatic Play and PariPlay.
• Players from South Africa are not allowed to participate in the game “Reel King Mega”
• Minimum withdrawal limit is €50 or its currency equivalent (approx. R850)
• For withdrawals requested via Bank Transfer, the minimum withdrawal amount must be at least R750
• Players need to be at least 18 years old to open an account with Moi Casino
• Only one account per person is allowed and opening multiple accounts is a breach of the user agreement and the accounts maybe suspended permanently in this case
• You may not transfer, sell or pledge your account to another individual
• All accounts are subject to verification for security purposes. Players will need to provide documents to prove their identification, address, payment instruments, etc. additional documentation maybe requested as deemed necessary by the casino
• Maximum withdrawal limit per month is R600,000. Maximum withdrawal limit per week is R150,000 (progressive jackpot wins are exceptions)

Moi Casino Safety

The first thing we look for when assessing the safety of a casino is whether or not it is licensed. Moi casino holds a valid license which we were able to verify first hand.

The operator is committed to protecting the privacy of its patrons and takes various measures to ensure the security and integrity of any data transmitted to them. Personal data of the player is only used by the operator and third-party vendors in order to provide services to the player and for no other reason.

Importantly, the privacy policy states that data shall not be sold to data mining companies. All game results are driven by the use of a provably fair random number generator and thus the outcomes are truly random and fair.

Responsible gambling information is published on the website for players at risk of addiction. Apart from a self-assessment form, there is also contact information for professional gambling addiction services such as Gambling Therapy and Gamblers Anonymous. Players have the ability to take a break from gambling and cool off using the self – exclusion feature where their account can be temporarily suspended.

Moi Casino Login & Registration

If you are already a registered user of Moi casino, then you can login to your account from a PC or mobile at any time. The login process is standard and only takes a few seconds for your account credentials to be authenticated before you are granted access to your account.

In order to login, follow these steps:

• Visit the Moi Online Casino website
• Click or tap the login button
• Enter your email address and password
• Click or tap on the login button
• If you have forgotten your password and wish to reset it, click on the forgot password link and follow the on-screen instructions

Only registered members are allowed to play games for real money at Moi Casino. Players from several countries are not allowed to register, the list of restricted countries are mentioned in the casino terms and conditions.

Players must be over the age of 18 to sign up for an account. The registration process is pretty simple and does not take more than a few minutes. If you want to register for a Moi Casino account, follow the steps below:

• Visit the Moi Casino on a PC or mobile
• Click on the ‘Register’ tab
• A 3-part registration form will appear on your screen
• In part 1 – enter your email address, password, choose your country calling code and enter mobile number
• Check the box to confirm you are 18 years or older and that you have read and accept the casino terms & conditions and the privacy & cookies policy
• In Part 2 – enter your name, last name, gender, date of birth, address, city, zip code, country and choose your preferred currency and click ‘Register’
• An SMS is now sent to the mobile number you provided and the SMS will have a 5-digit one time code in it, enter the code as received in the input field to verify your mobile number and complete your registration
• Your account is now successfully registered and you are all set to make your first deposit and claim the 200% welcome bonus

Moi Casino Games

Moi casino is home to games from more than 30 leading game providers in the online casino industry. This includes longstanding companies like Microgaming and NetEnt as well as upcoming providers such as Rabcat and Spinomenal. We estimated that there are over 3500 games at this time and over 1000 of these are slot games and there are more than 40 live game options. New games are added frequently so takes these numbers with a pinch of salt. Below, we have listed the different game categories in the Moi casino lobby and some popular games from each category.

Slots – Dead or Alive II, Starburst, Gonzo’s Quest, Narcos, Wolf Gold, Mega Rise, Ivanhoe

Classic Slots – Mega Joker, Jackpot 6000, Vegas Diamonds, Aztec Gems, Magic Fruits, Wild Girls

Live Casino – Live Blackjack, Live Roulette, Live Baccarat, Live Game Shows, Super Sic Bo, Lightning Dice

Table Games – Roulette, European Roulette, Baccarat – Punto Banco, Casino Hold ‘Em Poker, Keno Pop, Roulette Diamond, Tutan Keno, Blackjack VIP, Blackjack

Moi Casino Lobby

The Moi Casino lobby is a pretty standard lobby that you will see at most modern online casinos. It offers an immersive experience with large game thumbnails and has a clean, white, minimalistic look which enhances both usability and readability. Below the welcome banner which advertises the welcome bonus is a top menu running across the screen which lists the following game categories – popular, new, slots, classic slots, live casino and table games.

Instead of the usual game provider filter which allows you to view games from select providers only, there is a game providers link instead. When this link is clicked the games are simply grouped by providers and a ‘see all’ option is provided for each grouping. The side menu lists the following options – casino games, live casino, promotions, about us, contact us and a circular flag icon to change the website language.

Moi Casino Mobile

The Moi Casino website was developed in 2020 and being such a new website, it is no surprise that it is fully mobile optimized. If you’re often on the move and want to play casino games on your mobile, Moi casino is the ideal option. The website has been developed using mobile friendly front end programming languages like HTML5 and JavaScript.

This enables the website to detect which device you are using and automatically resize itself to the screen dimensions for a seamless and practical fit. Playing on mobile is easy and very similar to playing on PC. All you need to do is use any modern mobile browser app such as Google Chrome for Android users or Safari for iOS users and visit the Moi Casino website – https://www.moicasino.com/

You can then tap the login button, enter your username and password to access your account and get started playing. Of the 3500+ games to choose from, more than 800 of them are mobile adaptive. Some games we recommend for playing on mobile are – Starburst, Jammin Jars’, Euphoria, Cave of Fortune and Gemix.

Moi Casino Download

Moi Casino works on a browser based, instant play format and is not available for download. Whether you are on a PC or mobile, there is no downloadable version of this casino at the time of writing.

Moi Casino App

Presently, Moi casino does not offer a mobile app which you can download. The Moi website is mobile friendly and this defeats the purpose of needing an app in the first place since you can directly logon to the website from your mobile and get playing.

Moi Casino Payout Rate

As long as your account is KYC verified, it is simple to request a withdrawal. The minimum withdrawal amount is pretty high at €50 (approx. R850). There are also weekly and monthly withdrawal limits. VIP players get to enjoy higher withdrawal limits. The withdrawal processing time will depend on the banking method being used. Withdrawals via wire transfer have a minimum limit of R750 and can take 5-7 business days. E-wallet withdrawals can take up to 24 hours and crypto withdrawals may take a few hours for processing.

Moi Casino Win Rate

Moi Casino and Sportsbook has not made their win rate public. However, the win rate is really an arbitrary number which has little to no significance as far as an individual player is concerned. Players should rather focus on the RTP of the game they choose to play since a higher RTP means higher chances of winning money.

How Moi Casino Compares to Similar Casinos

Moi Casino makes a good choice of an online casino for players from all over the world. There are a few things about this casino which stands out.

Firstly, the explanation of the bonus rules of each individual promotions is very clear and examples have been provided too. This is a breath of fresh air in an industry where casinos usually attempt to conceal bonus terms and conditions in smaller fine print.

The game library is not the biggest we have seen, but with 3500+ games from 30+ providers, it can certainly hold its own. One area where Moi casino needs to improve is its customer support, especially when compared to other casinos that offer round the clock live chat service along with a detailed FAQ section on the website.

Accepted Withdrawal Methods

The minimum withdrawal per withdrawal is €50. The weekly withdrawal limit is R150,000 and the monthly withdrawal limit is €600,000. ecoPayz withdrawals have a flat withdrawal fee of €3. All deposits are free of any fee.

How to Make a Withdrawal at Moi Casino

Before a withdrawal request can be successfully processed, the casino will need you to complete KYC verification for your account. After you’ve gone over the KYC verification and completed it, you can place a withdrawal request in these simple steps:

• Login to your Moi Casino account
• Go to the cashier
• Choose the withdrawal tab
• Enter the withdrawal amount
• Choose your preferred withdrawal banking method
• Enter all other banking details as prompted for
• Continue as per the on – screen prompts until you are notified that the withdrawal request has been successfully placed

Why Do South African Players Love Moi Casino

There are a few primary reasons why Moi casino is a suitable choice for SA players. Firstly, the casino supports South African Rands and South African friendly banking options such as InstantEFT. Furthermore, it is easy to use, safe and there are lots of slots, progressive jackpots and live dealer games to choose from.

One of the best parts about this casino which SA players love are the daily cashbacks which are free of wagering requirements! There are a couple of downsides though – firstly, there is no sports betting services on this platform, it is only casino gaming and secondly, the customer service hours are not 24/7 and customer support email responses can take up to 24 hours.